FAQ's

1. What types of cleaning services do you offer in Melbourne?

We specialise in the most in-demand services across Melbourne:

• Clean & Tidy: Ideal for maintaining a fresh and orderly home, this light service focuses on general tidying and surface cleaning—perfect for busy households.

• Detailed Cleaning: A thorough top-to-bottom clean targeting those often-missed areas. Great for seasonal deep cleans or after a big event.

• Housekeeping: Tailored ongoing support with day-to-day household tasks like tidying, laundry, light cleaning, and organisation.

• Body Corporate & Strata Cleaning: Reliable cleaning and upkeep for shared spaces in apartment complexes and residential buildings across Melbourne.

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2. How much do your cleaning services cost in Melbourne?

Our rates start from $60 per hour, with pricing depending on the size of the property, frequency, and type of service. We provide personalised quotes with no hidden charges, so you know exactly what to expect.

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3. Are your Melbourne-based cleaners and housekeepers insured?

Yes. All our team members—cleaners and housekeepers alike—are trusted professionals based in Melbourne. Each has been background-checked, police-vetted, and is fully insured, ensuring your home is in safe hands.

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4. Do I need to be home when the cleaner arrives?

That’s completely up to you. Many clients choose to provide access while they’re away. We follow strict key handover procedures and take your home’s security and privacy seriously at every step.

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5. Do you bring your own cleaning supplies and equipment?

Absolutely. Our cleaners come fully prepared with high-quality products and equipment suited to each job. We also offer eco-friendly cleaning options if you prefer a greener approach—just let us know.

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6. What areas do you service around Melbourne?

We cover all major suburbs of Melbourne, including Richmond, South Yarra, Fitzroy, Brunswick, Footscray, St Kilda, Glen Iris, and more. With a team spread across the city, we’ll connect you with a reliable local cleaner near you.

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7. Can I set up recurring cleaning visits?

Yes! Whether you need weekly, fortnightly, or monthly visits, we offer flexible, ongoing cleaning plans designed to fit your routine and keep your home consistently spotless.

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8. What if I need to reschedule or cancel a booking?

We understand that life happens. While we do our best to accommodate last-minute changes, we appreciate as much notice as possible—especially as a growing local business. For clarity and transparency, we have a cancellation policy you can view here.

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9. How do I book a professional cleaner in Melbourne?

Booking is easy. You can request a quote or schedule a clean through our website, give us a call, or send us a message. We’ll find the right local cleaner or housekeeper for your needs and confirm everything with you quickly.